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October Courses

Cultural & Emotional Intelligence (JC01)


Description
With the expansion and complexity of Globalization, cultural and emotional intelligence have become valued soft skills required to succeed in numerous industries around the world.

This course will cover topics such as Culture & Remote Working, E-commerce, Impacts of Cross-cultural differences, Emotional Intelligence.

Teaching day: Thursdays
Teaching dates: October 1st- November 5th
Teaching time: 12:00pm-2:00pm AST.
NOTE: Sessions will be recorded for participants that cannot attend the full 2-hour sessions

Week 1
i. CQ Components
iI. EQ Components
ii. Common Cross Cultural Mistakes
iii.Do & Don’ts

Week 2
i. Communication, Body Language and Gestures
ii. Impact of Cross Cultural Differences
iii.Courtesies & Sensitivities
iv. Managing Emotional Intelligence (EQ Emotion Spotting & Taming)

Week 3
i. LGBTQ+
ii. Religion & Reverence
iii. Privacy & Security Cultural Differences
iv. Spiritual Intelligence

Week 4
i. General & Business Etiquette
ii. Personal Space & Physical Intelligence
iii. Time & Decision Making
iv. Leading with EQ during (and after) a pandemic or crisis


Week 5
i. Clothing & Colours
ii. Food & Travel
iii. Work Life Balance
iv. Culture and Remote Working
Content
  • INTRODUCTION SESSION
  • DAY #1: TEACHING SLIDES
  • DAY #2: TEACHING SLIDES
  • DAY #3: TEACHING SLIDES
  • DAY #4: TEACHING SLIDES
  • DAY #5: TEACHING SLIDES
  • FINAL ASSESSMENT
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever